A new face, with a hint of familiarity, is now taking a leadership role in the Museum Store. His name is Ward Chesser and he has been a part of the MMFA family since October. He fills the position recently vacated by Kay Jacoby who retired after five years.
Chesser says, “Normally when people come in, I tell them of the Museum being here for 25 years. I also talk about the many artists who have great artworks for sale, like Tallahassee, Florida native Mary Proctor who is a self-taught artist. She has work on display here at the store and at the Coca-Cola museum in Georgia.”
Chesser is no stranger to the retail arena. He once marketed his own work, and still works as an event planner in his spare time. He says, “I once said to myself, this would be a unique place to work.” He never dreamed it would happen until he got the call. Chesser says, “It’s a great fit for me.”
When asking him his biggest challenge of being on the job for two months? Chesser says it is, “Increasing sales. I would love to have a record everyday. We have so many unique things for great prices. Being an artist, a unique gift means so much.”
I quickly found that his customer service skills go well beyond just talking about art. During this interview, customer Sakis Pantazis, who is visiting from Greece, stopped by to shop for a second time. He says, “Ward introduced me to several restaurants in the area.”
As he continues his newest journey and takes the store into the holiday season, he says he looks forward to his own metamorphosis. Ward Chesser encourages art lovers to stop by and take advantage of the unique greeting cards, drawings, pottery, jewelry, books and other items offered at the Museum Store.
The Museum Store is open Tuesday through Saturday from 11 A.M. to 4 P.M. and Sunday from 12 Noon to 4 P.M.
Director of Marketing and Public Relations